I ran a case by using the online VABS last week without any problem. However, I can not get into the working directory in recent days. Each time I launched the online VABS tool, I got a session number (let's say 23272). However, the related folder ( .../sessions/23272/) didn't exist and thereby I cann't upload my case file.
Can anyone tell me what is happening? Thank you very much for your help!
Jinge Chen @ on — Edited @ on
Hi,
I ran a case by using the online VABS last week without any problem. However, I can not get into the working directory in recent days. Each time I launched the online VABS tool, I got a session number (let's say 23272). However, the related folder ( .../sessions/23272/) didn't exist and thereby I cann't upload my case file.
Can anyone tell me what is happening? Thank you very much for your help!
Wenbin Yu @ on
You need to file this as a ticket to get answer from the IT support.
Jinge Chen @ on
Dear Prof. Yu,
Thank you for your kindly reply!
I have submitted this problem as a ticket to ask for some support. Hope to successfully access the VABS tool soon.